Compliance Resources

Take Action! is FNI's "All on one page" executive summary newsletter. You can CLICK HERE to join FNI's email list and get advance copies of FNI Newsletters.  Take Action! launched the first week of April 2012, following the CFPB's release of guidance Bulletin 2012-03 which first defined and explained financial institutions' new compliance obligations around "Service Providers" and Bulletin 2012-06 which announced the Bureau's interest in and intentions towards "Add On" products


Please note that Take Action! is not offered or intended as legal advice.  Legal advice depends on facts and circumstances unique to each reader and is provided only subject to an executed Legal Services Agreement.

Santander BCFP GAP Consent Order Lessons

December 2018

New Add-On Product Exam Procedures

June 2015

Don't Fear CFPB Narrative Complaints

April 2015

New Guidance: Products & Vendors

June 2014

What's Next for Add-On Products?

February 2014

Product Hazards & Best Practices

October 2013

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CFPB Links

Click HERE to visit the CFPB's Home Page at and HERE to check out the CFPB's Complaint Database. Below you will find links to critical Product Compliance related resources from the Bureau.

Click Here to read CFPB Bulletin 2012-03 on

Service Providers

Click Here to read CFPB Bulletin 2012-06 on

Add-On Products

Click Here to read the CFPB Supervision & Examination Manual

Click Here to read the new CFPB Auto Finance Exam Procedures Manual